Common questions
Related to the purchase process:
Shipping costs depend on the amount of fabric you purchase. For this reason, the value of shipping costs is displayed moments before completing your purchase.
At Texland we ship your fabrics throughout the national territory (including islands) and abroad. The cost of shipping costs abroad is presented after consultation - contact us .
On the page https://texland.pt/pages/politica-de-envios you can consult in more detail the values that are associated with each purchase of fabric.
At Texland, we want your shopping experience to be as quick and personalized as possible. As such, you can pay via:
- MBWAY
- ATM
- Credit card
- Bank transfer
- Paypal
- ApplePay
Yes, when buying fabrics at Texland , after making the payment we always send you a confirmation email. If you have not received it, please check your SPAM box, if you still have not received an email confirming the purchase made, please contact us.
In the purchase confirmation email you can consult your order number, as well as the links through which you can follow the status of your order. For more questions , contact us or talk to us on WhatsApp.
The more fabric you buy at Texland, the lower the meter price will be. If you verify that the website does not update the discount according to the desired quantity, as shown in the table, please contact our team. Click here to report the problem or contact Texland immediately via WhatsApp.
Product related:
Yes, Texland sends samples of any fabric!
We know how important it is to see the colors and feel the textures of the fabrics you need. At Texland we want your projects to be successful, that's why we send you fabric samples by post that are 4x8cm scraps . Samples are non-returnable and will always be sent to the billing address provided!
To request samples of a fabric, go to our samples section and provide the requested data. Contact us to find out more information and clarify other doubts.
Yes you can! However, requests for returns, exchanges or refunds will only be accepted up to 14 days after the delivery date.
The items must be sent to our address, with the receipt, label and original packaging. The article must be unused and in the same condition in which you received it. Ready-made items are not accepted.
Click here to learn more about Texland's Refunds and Returns Policy .
Each Texland fabric has a price depending on the quantity you want. See the price that is staggered on the information page about the product. If you want to order a large quantity of a certain item, please contact us .
My doubt is not clarified!
If you still have doubts, contact Texland. You can do it through the form or via WhatsApp. Our customer support is ready to help.