1 - What are personal data and what data category do we deal with?

What are personal data?

Personal data is any information, of any kind and in any support (eg sound or image), regarding an identified or identifiable singular person. 
It is considered identifiable to the person who can be directly or indirectly identified, for example through the name, of the number of identification, a location data, an electronic identifier or other element that allows the identification of this unique person to reach.


Who are the holders of personal data? 

Personal data is customer or user property, a singular person, to whom these data are concerned and who has enjoyed the services or products of Location Available. The customer is the person who celebrates the contract with Location Available and the user is the person who uses the services or products of Location Available, who may or may not match the customer. 

In this regard, Location Available informs that it also protects personal data and respects the rights of customers and users. 

What categories of personal data do we deal with? 

The data categories we dealt with are as follows:

Base data


Identification and Contacts 

Civil or tax identification figures, payment data, billing address, telephone contact and email address; Date of birth, gender, professional activity and IP (Internet Protocol, registered it)


Products and services purchased or subscribed



2 - Who is responsible for processing your personal data?

The person in charge of collecting and processing your personal data will be Location Available, which provides the service or provides the product and which in this context decides which data collected, means of treatment and purposes for the data is used.


3 - What foundation can we treat your personal data?

These are the circumstances in which we can treat your personal data:


When it has given its express consent - in writing, orally or through the validation of an option -, prior and if this consent is free, informed, specific to the purpose and unequivocal. Examples are your consent to Location Available to analyze the use of services and products and make recommendations or send marketing messages to use your identification or service data to send location Available marketing messages; use service information to improve our quality of service;


Execution of contract and pre-contractual steps

When the processing of personal data is necessary for the conclusion, execution and management of the contract with Location Available, such as the preparation of a Product Proposal and/or Services, at the request of the data subject, for the management of Contacts, response to other requests, for the management of billing, collection and payments;


Compliance with legal obligation

When the processing of personal data is necessary to fulfill a legal obligation that Location Available is subject, such as communication of identification data to police, judicial, tax or regulatory entities; 


Legitimate interest

When the processing of personal data corresponds to a legitimate interest of Location Available or third parties, such as data processing data to improve quality of service; The detection of fraud and revenue protection, except if the interests or fundamental rights and freedoms of the holder require the protection of personal data, especially if the holder is a child.


4 - Why how long and how long do we deal with your personal data?

How long do we deal with your personal data?

Your personal data is dealt with by Location Available only for the time required to perform the defined purpose or, depending on what is applicable, until you exercise your right to oppose, right to be forgotten or remove consent.

Once the respective conservation period has been elapsed, Location Available will eliminate or anonymize data whenever they should not be kept for a distinct purpose that may subsist. 

For what purposes do we treat your personal data?


Examples of purposes (not exhaustive)

Marketing and Sales

- Marketing or sale of new products or services
- Analysis of consumer profiles

- Adaptation and development of new products or services

Customer Management and Service Provision

- Contact management, information or requests
- Complaint management;

- Billing, collection and payments management

Accounting, Tax and Administrative Management

- Accounting, Billing

- Tax information, including sending information to the Tax Authority

Litigation management

- Judicial and extrajudicial collection

- Management of other conflicts

Fraud detection, revenue protection and audit

- Detection of fraud and illicit practices

- Revenue protection and control

- Credit Risk Management

- Internal audit and investigation

Network and Systems Management

Support and improvement of networks and applications that support the service monitoring, improvement and support

Compliance with legal obligations

- Location of calls for emergency services
- Judicial requests

- Investigation, detection and repression of serious crimes 
- Response to judicial, regulation and supervision entities

Information Security Control

- Access management, logs

- Backup management

- Management of safety incidents


What are the deadlines for processing and conservation of personal data?

Location Available treats and retains your personal data according to the purposes for them to be dealt with.

There are cases where the law requires the processing and conservation of data for a minimum period of time, for example, 10 years in the case of data necessary for information to the Tax Authority, for accounting or tax purposes. 

But whenever there is no specific legal obligation, the data will be treated only for the period necessary to comply with the purposes that motivated their collection and preservation and always in accordance with the law, the guidelines and decisions of the National Data Protection Commission (CNPD).

Thus, Location Available will treat and maintain your personal data for the time you maintain a contractual relationship with you.

Location Available may maintain other personal data for periods longer than the duration of the contractual relationship, either based on its consent or to ensure rights or duties related to the contract, or because it has legitimate interests that underlie it, but always for the strictly period necessary to carry out the respective purposes and in accordance with CNPD's guidelines and decisions.

Examples are the contact for marketing and sales purposes, the preservation of data in the scope of invoice complaints, exercise of guarantee rights or offers that are of customer interest.


5 - How do we collect your personal data?

How do we collect your personal data?

We collect personal data through your consent when you purchase Location Available products or services, when you discharge or use ebooks, quizzes, sessions, offers, products, services and applications from Location Available or when you participate in market studies.

The collection can be done orally, in writing or through the Location Available website.
But your personal information can also be collected from public sources or other legally admissible sources. 

How is indirect collection of your personal data done? 

So that it can better understand this indirect collection we indicate the following cases:

Another relevant information on credit risk or about identification and contact data for collection management, fraud detection and revenue protection.
Location Available may collect personal data with private entities that maintain relevant information on the credit of personal data holders, provided that these bases respect the applicable data protection rules. Location Available may also access, collect or confirm personal data on public administration sites and private entities, namely, to confirm the accuracy of your identification and contact data.


6 - Data Analysis

Cookies policy

Information about our use of cookies.

Our site uses cookies (connection testimonies) to differentiate it from other users of our site. This helps us provide a good experience when you browse our site and also allows us to improve it.

A cookie is a small file of letters and numbers we store on your search motorcycles (browser) or the hard disk of your computer if you agree.

The cookies we use are “analytical” cookies. They allow us to recognize and tell the number of visitors and see how visitors move through our site when they use it. This helps us improve the way our site works, for example, ensuring that users find what they look easily. You can find more information about the individual cookies we use and the purposes we use them below:



The services contained in this section allow the owner to monitor and analyze web traffic and can be used to track the user's behavior.


Google Analytics (Google Inc.)

Google Analytics is a web analysis service provided by Google Inc. ("Google"). Google uses the data collected to track and examine the use of this site, prepare reports about your activities and share them with other Google services.

  • Google can use the data collected to contextualize and customize ads of your own advertising network.
  • Personal data collected: cookies and use data.
  • Processing place: United States- Privacy Policy - Refuse.

Follow -up of Facebook Ads conversions (Facebook, Inc.)

Monitoring Facebook Ads conversions is an analysis service provided by Facebook, Inc. that connects Facebook's advertising network data with actions performed on this site.

  • Personal data collected: cookies and use data.
  • Processing place: United States - Privacy Policy.


Commented content

Content comments services allow users to make and post their comments on the content of this site.

Depending on the settings chosen by the owner, users can also leave anonymous comments. If there is an email address between the personal data provided by the user, it can be used to send comments notifications about the same content. Users are responsible for the content of their own comments.

If a content comments service provided by third parties is installed, it can still collect web traffic data for pages where the comment service is installed even when users do not use the content comments service.


Facebook comments (Facebook, Inc.)

Facebook Comments is a content comments service provided by Facebook, Inc., allowing the user to leave comments and share them on the Facebook platform.

  • Personal data collected: cookies and use data.
  • Processing place: United States - Privacy Policy.


Email via email

We collect your name and email address when you register in a webinar or event, request a free feature or enter a waiting list via ActiveCampaign (Privacy Policy).

We use this data to send you emails about useful advice and industry news and to notify you about services and products you may be interested in. You can cancel the registration on our list at any time.

In addition, we collect your surname and postal address when buying a product or course, as part of the card checking process process.


Remarketing and Behavioral Segmentation

This type of service allows this site and its partners to inform, optimize and see advertising based on the use of this site by the user in the past.

This activity is performed by tracking data and cookies, information that is transferred to partners who generate the activity of remarketing and behavioral segmentation.

In addition to any deactivation offered by any of the services below, the user can disable the use of cookies by an outsourced service visiting the deactivation page of Network Advertising Initiative.


Facebook Remarketing (Facebook, Inc.)

Facebook Remarketing is a Behavioral Remarketing and Segmentation Service provided by Facebook, Inc. that connects the activity of this site to Facebook's advertising network.

  • Personal data collected: cookies and use data.
  • Processing place: United States - Privacy Policy - Refuse.


Personalized Facebook audience (Facebook, Inc.)

The personalized Facebook audience is a remarketing and behavioral segmentation service provided by Facebook, Inc. that connects the activity of this site to Facebook's advertising network.

  • Personal data collected: cookies and email address.
  • Processing place: United States - Privacy Policy - Refuse.


Interaction with external social networks and platforms

This type of service allows interaction with social networks or other external platforms directly on the pages of this site.

The interaction and information obtained through this website is always subject to the user's privacy settings for each social network.

This type of service can still collect traffic data for pages where the service is installed even when users do not use it.


Twitter button tweet and social widgets (Twitter, Inc.)

Twitter's Tweet button and social widgets are services that allow interaction with Twitter social network provided by Twitter, Inc.

  • Personal data collected: cookies and use data.
  • Processing place: United States - Privacy Policy.


Like button on Facebook and Social Widgets (Facebook, Inc.)

The Facebook Like button and social widgets are services that allow interaction with Facebook's social network provided by Facebook, Inc.

  • Personal data collected: cookies and use data.
  • Processing place: United States - Privacy Policy.


LinkedIn button and social widgets (LinkedIn Corporation)

The LinkedIn button and social widgets are services that allow interaction with the LinkedIn social network provided by LinkedIn Corporation.

  • Personal data collected: cookies and use data.
  • Processing place: United States - Privacy Policy.


How to provide or remove consent to the installation of cookies

In addition to what is specified in this document, you can manage cookies preferences directly on your own search engine and prevent - for example - third parties to install cookies.

Through search engine preferences, it is also possible to exclude the cookies installed in the past, including cookies that may have saved the initial consent to the installation of cookies by their websites.

Users can, for example, find information on how to manage cookies in the most commonly used search engines: Google ChromeMozilla FirefoxApple Safari It is Microsoft Internet Explorer.

Regarding the cookies installed by third parties, users can manage their preferences and remove their consent by clicking on the related deactivation link (if supplied), using the means provided in the third party's privacy policy or contacting the third party.

Notwithstanding the above, the owner reports that users can follow the instructions provided in initiatives subsequently linked by EDAA (EU), by Network Advertising Initiative (USA) and by Digital Advertising Alliance (USA), DAAC (Canada), Ddai (Japan) or other similar services. These initiatives allow users to select their tracking preferences for most advertising tools.

The owner therefore recommends that users use these resources, as well as the information provided in this document.


Logs and System Maintenance

For operating and maintenance purposes, this site and any third party services can collect files that have registered the interaction with this site (system records) using other personal data (such as the IP address) for this purpose.


Changes to this privacy policy

The owner reserves the right to make changes to this privacy policy at any time, notifying users on this page and possibly within this site and/or - to the extent of the technique and legally possible - sending a warning to users through any information contact.

If the changes affect the processing activities carried out based on the user's consent, the owner must collect new user consent when necessary.


Website owner and responsible for data processing


NIPC PT 508 509 645.

Rua Alfredo Gomes de Azevedo, 71

TRthe fan

As the installation of third party cookies and other tracking systems, through the services used on this site, it cannot be technically controlled by the owner, any specific references to cookies and tracking systems installed by third parties should be considered indicative. To obtain complete information, we request that the user consult the privacy policy of their third party services listed in this document.

Given the objective complexity around the identification of cookies -based technologies, users are encouraged to contact the owner if they wish to receive more information about using cookies by this site.


7-What are your data protection rights and how to exercise it?

What are your rights? 

Consult below your rights, as a data holder, and their content

Right of access

Right to obtain confirmation of what your personal data that is dealt with and information about them, such as the purposes of treatment, what are the deadlines of conservation, among others. Right to see or obtain a copy, for example the invoices, written agreements or the support requests you have made.

Right of rectification

Right to request the rectification of your personal data that are inaccurate or request that incomplete personal data are completed, such as the address, the NIF, the email, the telephone contacts, or others.

Right to delete the data or “right to be forgotten”

Right to obtain the erasure of your personal data, provided that there are no valid grounds for conservation, such as the cases where location Available has to keep the data to comply with a legal obligation to preserve, detection and repression. of crimes or because a judicial process is underway.

Right to portability

Right of receiving the data you provided us in digital format of current use and automatic reading or request direct transmission of your data to another entity that becomes the new responsible for your personal data, such as receiving your invoices or transmit your contacts to the new responsible, but in this case only if it is technically possible.

Right to remove the consent or right of opposition

Right to oppose or remove your consent at any time to data processing, such as data processing for marketing purposes, provided that you do not check legitimate interests that prevail over your interests, rights and freedoms , such as defending a right in a judicial process.

Limitation right

Right to request the limitation of the processing of your personal data in the form of:

  2. Limitation of the scope of treatment to certain data categories or treatment purposes.

Right to complain

Right to file a complaint to the control authority, CNPD, beyond the company or DPO.

How can you exercise your rights?

The exercise of rights is free, except if it is a manifestly unfounded or excessive request, in which case a reasonable fee may be charged taking into account the costs. The information must be provided in writing, but if requested, they may be provided orally. In this case, Location Available should verify its identity by non -oral means.
The response to requests must be provided within 30 days, unless it is a specially complex order. 

Exercise your rights through the following addresses: 

Location Available


Rua Alfredo Gomes de Azevedo, 71

4785-281 Trofa,

Mail: mail@location.com.pt

Phone: +351 915 420 543


 8 - Who do we transmit your personal data?

Under what circumstances are your personal data communication to other entities, subcontractors or third parties? 
Your data can be transmitted to subcontractors so that they treat it on behalf and on behalf of Location Available. In this case location Available will take the necessary contractual measures to ensure that subcontractors respect and protect the holder's personal data. 
Data can also be transmitted to third parties - different entities of Locaation Available or subcontractors - such as companies within the Location Available group, companies with whom Location Available develop partnerships, if the holder has consented - or entities to whom Data must be communicated by virtue of the law, such as the Tax Authority. 

Under what circumstances does location Available transfers his data to a third country? 

Location Available may have to transfer your personal data to a third country outside the European Union space that does not integrate the list of countries that the EU has already considered gather levels of proper personal data protection. In such cases, Location Available will ensure that data transfers are made in strict compliance with applicable legal rules.


9 - How does location available protect your personal data?

Location Available has implemented the appropriate logical, physical, organizational and safety measures, necessary and sufficient to protect their personal data against destruction, loss, change, diffusion, unauthorized access or any other accidental formation or illicit. 

Location Available has implemented:

  • Logical security requirements and measures, such as the use of firewalls and intrusion detection systems in their systems, the existence of a rigorous policy on systems and information access and the registration of actions carried out by the employees of Location Available on personal data of customers or users (logging);
  • Physical security measures, including strict control of access to the physical facilities of Location Available, by employees, partners and visitors, as well as a very restricted and permanently vigorous access to the Essential Technological Infrastructure of Location Available;
  • Data protection from “Privacy by Design”) using technical means such as mask, encryption, pseudoNimization and anonymization of personal data, as well as a set of preventive privacy -favorite measures );
  • Scrutiny, audit and control mechanisms to ensure compliance with security and privacy policies;
  • A Information and Training Program of Employees and Partners at Location Available;
  • Access rules for customers or users to certain products or services, such as the introduction of a password, to enable reinforce control and security mechanisms.

10 - Useful advice for protecting your data

Location Available and Third Party websites

Regarding the use and treatment of personal website data from Location Available, be sure to consult the rules on using cookies on their websites.

Location Available's websites, products, or applications may contain links to third party websites, products or services that are not related to Location Available or not covered by this privacy policy.

The collection or processing of the personal data requested by these third parties is their sole responsibility, and Location Available cannot be held responsible, under any circumstances, the content, accuracy, veracity or legitimacy of these websites or the misuse of the data collected or treated through them.

We warn Customers and Users of Location Available for this fact and the need to use, products, products or applications, read and accept the rules regarding the processing of personal data defined by these third parties. 

Other advice

Location Available advises prudence in exposing your personal data and the circulation of these data over the internet, acts that are the full responsibility of the client, since this data is not fully protected against any violations, the adoption of complementary security measures, including Maintenance of equipment (PCs, tablets or mobile phones) and properly updated and configured programs with firewalls and protection against malicious software (e.g., antivirus), non -navigation on dubious reputation sites or for which they do not have the guarantees of authenticity, The physical protection of your equipment is to avoid placing access credentials on public access computers (e.g., cybercafés, hotels, etc.) and the use of strong and differentiated passwords depending on each service or website.

Legal information

This privacy statement was prepared based on multiple law provisions, including the information obligations provided for in arts. 13 and 14 of Regulation (EU) 2016/679 (General Data Protection Regulation).

This privacy policy refers only to this site, if not otherwise indicated in this document.


Questions or information not contained in this policy

More details on personal data collection or processing can be requested from the owner at any time, via email mail@location.com.pt.

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